Carlos Manuel García Rodríguez

Working Experience

• Application Sr Support Citi

  CDMX, Actipan January 2024 - Current

  Analyze and implement new infrastructure solutions for critical Citibanamex applications, with a focus on improving the architecture of AML (Anti-Money Laundering) systems. Address operational issues and ensure high availability and performance of key banking services.

  Key Responsibilities:

• Collaborate with multidisciplinary teams (GPA, Support Teams, EAP Teams) to maintain and support the bank’s critical infrastructure, ensuring systems remain secure, stable, and up to date.
• Diagnose and resolve errors in Java-based application servers, safeguarding database integrity across the Big Data infrastructure to ensure compliance with data retention policies.
• Design and execute remediation plans, including the deployment of updated versions of fraud detection and prevention applications.
• Lead the coordination and execution of technical activities, including the creation of detailed action plans to support business objectives.
• Oversee the integration of new applications into the DDAR System (AML Monitoring Big Data Analytics Repository – Mexico), ensuring seamless alignment with Big Data technologies.
• Ensure that systems interfacing with DDAR — such as Cards, Markets, AIP, and AMR business units — are consistently updated in accordance with regulatory data retention requirements.

• Tech Integrator Citibanamex

  CDMX, Actipan January 2022 - 2023

  Analyze and implement new infrastructure for critical applications improving architecture of Citibanamex for AML applications. Provide solution to problems of the daily operation.

  Working with Multidisciplinary teams (GPA, Support Teams, EAP Teams to provide support in the critical services infrastructure of the bank, keeping the infrastructure safe and up to date. Implementing solution to errors of applications in Java Application Server, maintaining the integrity of the database over BIG DATA INFRASTRUCTURE to ensure Bank compliance with data retention policies.

  Responsibilities:

• Provide remediation plans and implementation of new versions of the fraud combat unit application.
• Coordination of activities, creation of the action plan and direction of technical teams to achieve the results required by the bussiness to achieve the integration of new applications to the DDAR SYSTEM (AML MONITORING BIG DATA ANALYTICS REPOSITORY MEXICO) participating in the integration stages under BIG DATA technology, this is system is responsible for keeping client systems suck as cards, markets, AIP, AMR bussiness systems keep up to date in terms of data retention.
• Keeping critical applications updated, secure and working without interruptions to production avoiding losses to the business. By applying new deploys, patches, improvements to the application.

• Tech Analyst Level 3 Citibanamex

  CDMX, Actipan Abril 2018 - Current

  Organize, analyze and implement new projects as well as ensure the availability and operation of the critical applications architecture of Citibanamex for the applications of the combat unit to fraud and money laundering (GFTS). Provide solution to problems of the daily operation. Working with Multidisciplinary teams to provide support in the critical services infrastructure of the bank, keeping the infrastructure safe and up to date. Implementing solution to errors of applications in Java Application Server, maintaining the integrity of the database to ensure that information is not compromised. Provide remediation plans and implementation of new versions of the fraud combat unit application. Coordination of activities, creation of the action plan and direction of technical teams to achieve the results required by the business.

  Responsibilities: Keeping critical applications updated, secure and working without interruptions to production avoiding losses to the business. By applying new deploys, patches, improvements to the application.

• Middleware Specialist Level 3 Citibanamex

  Monterrey, Nuevo León, México April 2016 - December 2017

  Provide solution to problems in the Middleware layer, provide support in the critical services infrastructure of the bank, keep the infrastructure safe and up to date. Analysis of errors of applications in Java and analysis of memory leakage, tunning to web services. Installation of packages and patches in IBM Websphere, migration of version of the server of applications, Support for webservers, renewal of certificates, configuration, programming of shell scripts to automate tasks in the servers. Experience providing support at middleware level for the Bank Application like KYC, Mantas, SaNS.

  Responsibilities: Keeping the Web layer updated and secure by applying security patches to the application server, enabling the deployment and proper functioning of the critical services infrastructure of the bank, deployment of new infrastructure, version migration and support to the problems of the application.

• UNIX Programmer & JAVA J2EE Support Citibanamex

  Monterrey, Nuevo León, México February 2012 - April 2016

  Provide solution to problems in the Middleware layer by supporting Java J2EE problems (execution, compilation, deploy errors). Creation of scripts to automate tasks using bash in UNIX environments, administration and vulnerability remediation plans, vulnerability reporting and interpretation with management.

  Responsibilities:Keep the Web layer updated and secure by applying security patches that affected Java.

• Web programmer Instituto Tecnológico de Estudios Superiores de Monterrey

  Monterrey, Nuevo León, México Octubre 2008 - Agosto 2011

  Program web solutions for the online education research and development center for ITESM

  Responsibilities:Maintain the courses in SUMTOTAL, create new courses, debug problems in the web courses.